Shipping policy

SHIPPING POLICY

WHEN WILL MY ORDER SHIP?

It may take up to 2 to 3 business days to process your order depending on order volume and product availability date.  If you need additional information regarding the ship date please contact Nalu.tv Customer Service ride@nalu.tv

DO YOU SHIP INTERNATIONALLY OR TO PO BOXES?

Yes. You can see all the available countries on the shipping screen during checkout.
When ordering internationally please remember these important points:
– International customers are responsible for any and all fees, taxes, and duties incurred. You can obtain more information at your local customs office. All goods are shipped "FOB" our warehouse.
FOB (Freight On Board) - An International Term of Sale that means the seller fulfils their obligation to deliver when the goods have passed over the border at the named border of the country. This means that the buyer has to bear all costs, risks to, loss of, or damage to the goods from that point. This includes the duties and taxes. The FOB terms require the seller to clear the goods for export.
– The “Ship To” and “Bill To” addresses must be the same on all foreign addresses.
– Process time on international orders can take up to 4 additional business days.